Zaya Grand Properties – Privacy Policy

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Effective Date: November 9, 2026

Zaya Grand Properties LLC ("Zaya Grand," "we," "us," or "our") is a licensed Florida real estate brokerage. We respect your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This policy applies to our website at zayagrand-properties.com, our landing pages and home search forms, and the text messages, emails, and phone calls we send. By using our website or submitting a form, you agree to this Privacy Policy.

Information you give us. When you fill out a form, survey, or home search request, we may collect:

• Your first and last name
• Your phone number and email address
• The areas you are interested in, your price range, home type, number of bedrooms, and moving timeframe
• Any other details you choose to share with us

Information collected automatically. When you visit our website, we may collect basic technical information such as your browser type, device type, pages visited, the website that referred you, and general location based on your IP address. This is collected through cookies and similar tools.

We use your information to:

• Send you home matches, new listings, and price updates
• Respond to your questions and requests
• Contact you about buying, selling, or renting real estate
• Connect you with a licensed agent at Zaya Grand Properties
• Improve our website and services
• Meet our legal and licensing obligations

We do not sell your personal information.

If you check the text message consent box, you agree to receive text messages from Zaya Grand Properties LLC about homes for sale, new listings, and real estate services. Consent is not a condition of purchase.

• Message frequency varies. Message and data rates may apply.
• To stop texts, reply STOP at any time. You will get one message confirming you have been unsubscribed.
• For help, reply HELP, or contact us at info@zayagrand-properties.com or 321-333-4982.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us send messages (such as our texting platform).

Email. If you give us your email address, we may send you home matches, new listings, market updates, and information about our services. Every marketing email includes an unsubscribe link, and you can opt out at any time.

Phone calls. If you give us your phone number and agree, we may call you about homes and real estate services. Some calls may use automated technology or prerecorded messages. You can ask us to stop calling you at any time, and we will add you to our internal do-not-call list.

We only share your information in these situations:

• Our agents and staff, so a licensed Zaya Grand agent can help you.
• Service providers who help us run our business, such as our CRM, website, email, and texting platforms. They may only use your information to provide services to us.
• People involved in your transaction, such as a lender, title company, closing attorney, inspector, or the other party's agent, only when you are working with us on a purchase, sale, or rental and the sharing is needed to complete it.
• Our affiliated mortgage company, Zion Investors Mortgage Lending (NMLS #2617658), only if you ask for help with financing. You are always free to choose any lender you like.
• When required by law, such as to respond to a subpoena, court order, or licensing regulator, or to protect our rights and the safety of others.

As stated above, we never sell your information, and we never share your mobile number or text messaging consent with third parties for their marketing.

Our website uses cookies and similar tools to remember your preferences, understand how visitors use the site, and measure our advertising. You can turn off cookies in your browser settings, but some parts of the site may not work as well.

Our website may link to other sites, such as the Stellar MLS home search. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

We use reasonable safeguards to protect your information. No website or online system is 100% secure, so we cannot guarantee complete security.

Our website and services are meant for adults. We do not knowingly collect information from anyone under 18.

You can ask us at any time to:

• See the personal information we have about you
• Correct or update your information
• Delete your information, unless we are required by law or our licensing rules to keep it
• Stop texts (reply STOP), emails (click unsubscribe), or calls (just ask us)

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the Effective Date at the top.

Zaya Grand Properties LLC
Licensed Florida Real Estate Brokerage
Email: info@zayagrand-properties.com
Phone: 321-333-4982
Website: zayagrand-properties.com

Equal Housing Opportunity